Frequently Asked Questions
Everything you need to know about your OS Footwear.
What makes OS Footwear different from regular slippers?
OS Footwear is designed with ergonomic arch support, soft EVA cushioning, and lightweight materials to provide all-day comfort and better foot support.
Are these slippers suitable for daily use?
Yes. Our slippers are specifically designed for everyday wear, whether you're at home, travelling, or on the go.
Do the slippers provide arch support?
Yes. Every pair is engineered with built-in arch support to help align your feet naturally and reduce fatigue.
Are these slippers lightweight?
Absolutely. Our advanced EVA construction keeps the slippers lightweight while maintaining superior cushioning and durability.
How do I choose the right size?
Please refer to our Size Guide page. Measure your foot length from heel to toe and compare it with the provided size chart.
What if I am between two sizes?
We recommend choosing the larger size for a more comfortable fit, especially if you prefer extra toe room.
Can I wear these slippers outdoors?
Yes. The anti-slip outsole provides excellent grip, making them suitable for both indoor and light outdoor use.
How do I clean my OS Footwear?
Clean using a soft cloth with mild soap and water. Avoid machine washing, bleach, and harsh chemicals.
Can I wear these slippers for long hours?
Yes. The cushioned sole and ergonomic support are designed to provide comfort even during extended periods of wear.
Do you offer returns or exchanges?
Yes. If the size doesn't fit or there is any manufacturing issue, please refer to our Returns & Exchange Policy for complete details.
How long will delivery take?
Orders are usually delivered within 3–7 business days, depending on your location.
How can I contact customer support?
You can reach our support team via email, WhatsApp, or the Contact Us page on our website.
